Marketing and Operations Administrator
As Operations Manager, Renee juggles multiple tasks in administration, events, marketing and client relations – so she’s at the heart of everything Danrae does. With such a busy and central role, it’s lucky she’s an expert multi-tasker and an old hand at exceptional customer service.
From world travel to waterproofing
Renee trained in travel and hospitality and has worked at hotels, airlines and travel agencies.
“I was with Garuda Indonesia for five years, and Flight Centre for eight as Assistant Manager.” And it’s this long-standing experience with customer relations that is central to her role at Danrae. “Customer satisfaction keeps me going. And I love it when I get positive feedback on a job – and know the client is really happy.”
A family affair
Renee joined the family business in need of a fresh challenge – and she hasn’t looked back. “I like the challenges here – and the creative side. I enjoy doing a mix of admin, events and marketing. And I love that every day is different.” It’s the family focus that is also a winner. “Working with your family is totally different from other places. There are no grudges… just really good relationships. We all do our little bit – and it works.”
Keeping in motion
Renee keeps on top of everything at work and at home (with a growing family) so it’s no surprise her favourite hobby involves some much needed me-time. “I love fine dining and won’t say no to a flash restaurant … or maybe a family cruise!”
Go straight to the experts...
… that’s us! We live and breathe waterproofing and remediation. Whatever your query, we can help. Contact us to speak to one of our expert team and get your project on the right track.